Frequently Asked Questions

SteelGaze analyzes submitted email for phishing risk and presents a classification, confidence, and available content, authentication, link, and model signals. It does not guarantee that a message is safe or malicious.

Forward an authorized message to the shared [email protected] address, connect Gmail through Google OAuth, or connect a compatible standard IMAP inbox using TLS. See Email Integrations.

Yes. Results are probabilistic and can contain false positives, false negatives, missing evidence, or stale external signals. Verify high-impact messages independently and keep layered email-security controls.

Starter includes 30 scans per month and one monitored inbox. Professional is listed at USD $4 per connected inbox per month with 1,000 scans shared across the account each month. Taxes may apply and paid subscriptions will renew automatically when checkout launches. Enterprise is contact-based.

Current providers include Contabo, Supabase, Resend, Purelymail, Cloudflare, Google, and Vercel Speed Insights. Paddle may process future paid checkout as merchant of record but is not currently presented as the active payment processor.

Saved scan history and mailbox content currently remain until operational deletion or a verified deletion request. Automatic 90-day deletion is not yet enforced. Disconnecting an inbox does not erase prior history.

Not by default. Model-improvement use requires explicit consent through applicable data-contribution settings. Contact support if you withdraw consent and want previously contributed samples reviewed for deletion.

Self-service deletion is not currently available. Send a verified request from your account email to [email protected]. The settings page opens this support flow rather than claiming immediate deletion.