Legal & Governance

Billing and Cancellation

Plan allowances, payment processing, renewal, cancellation, and billing support.

Last updated: 28 July 2026

Plans and allowances

Starter is free and includes 30 scans every 30 days and one monitored inbox. Plus is USD $4 per month and includes one monitored inbox plus 1,000 scans. Pro is USD $8 per month and includes three monitored inboxes plus 2,500 scans. Enterprise is contact-based and depends on a written proposal.

Allowances reset every 30 days and do not roll over. We may prevent additional scans after an allowance is reached.

Charges, taxes, and renewal

Prices are stated in US dollars unless checkout says otherwise. Applicable sales tax, VAT, GST, or similar taxes may be added. Paid subscriptions renew automatically for the same billing interval until cancelled. The checkout page controls the exact price, currency, tax, and renewal date.

Merchant of record

Payments are processed by Creem, our Merchant of Record. Creem is responsible for payment processing, invoicing, and applicable tax collection. SteelGaze is responsible for delivering the service, customer support, and product-related enquiries.

Muhammad Hanif Khan trading as SteelGaze remains the operator of the SteelGaze service.

Cancellation and inbox quantity

Cancel through the customer portal or contact support@steelgaze.app. Cancel before the renewal date to avoid the next charge. Access ordinarily continues through the paid period. Quantity increases may take effect immediately; reductions may take effect at renewal, as shown before confirmation.

Failed payment and refunds

Failed or disputed payment may result in retry attempts, reduced access, or suspension. The separate Refund Policy governs refund eligibility. Deleting an account does not automatically cancel an active subscription; contact support first if a subscription exists.